A Message to Our Valued Owners:
We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.
Subaru of America, Inc. (Subaru) has decided that a defect, which relates to motor vehicle safety, exists in certain 2004-2005 model year Impreza (including WRX) vehicles in which the replacement frontal passenger-side air bag inflator may have been incorrectly installed during a previous repair.
The vehicles included in this recall had a previous mobile air bag recall repair performed by a third-party contractor on behalf of Subaru. The replacement air bag inflator may have been incorrectly installed during the repair. An incorrectly installed air bag inflator may not properly inflate the passenger-side airbag, which could increase the risk of injury during a crash.
Please contact your Subaru retailer (dealer) for an appointment to have this repair performed at no cost to you as soon as the parts are available.
WRF-23 Safety Recall FAQs:
Q: What should I do?
A: Please contact your Subaru retailer for an appointment to have this repair performed.
Q: What will be done to the vehicle?
A: Your Subaru retailer (dealer) will inspect the passenger-side inflator installation and, if necessary, install a new inflator kit at no cost to you.
Q: What Subaru models are involved?
A: Certain 2004-2005 model year Impreza (including WRX) vehicles.
Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer can allocate a time slot to best accommodate you.
Q: How much will this service program repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.
Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this service program repair free of charge for you.
Q: Can I have this service program repair performed at an independent
A: Only an authorized Subaru retailer can perform this service program repair free of charge for you.
Q: If I live in Canada do I have to return to the United States to have
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this service program repair.
Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Ownership Update from the list of topics.